Terms of Use for Sofi AI by Wikifarmer

Effective Date: 7th of July 2025 

1. Introduction and Acceptance

These Terms of Use ("Terms") govern your access to and use of the Sofi AI tool ("Service") provided by WikiFarmer ("Company," "we," "us," or "our"). Sofi AI is a Retrieval-Augmented Generation (RAG) artificial intelligence application that provides agricultural information and guidance based on WikiFarmer's English library content.

By accessing or using the Service, you ("User" or "you") agree to be bound by these Terms. If you do not agree to these Terms, you must not access or use the Service.

2. Service Description

Sofi AI is designed to help farmers and agricultural professionals find information quickly through natural conversation. The Service utilizes third-party AI technology to process and respond to user queries based on WikiFarmer's proprietary article database. The Service is currently provided free of charge to WikiFarmer subscribers.

3. User Eligibility and Registration

To use the Service, you must be a registered WikiFarmer subscriber. Registration requires providing basic information as specified during the subscription process. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

4. Permitted Use and Restrictions

4.1 Permitted Use
You may use the Service solely for lawful purposes related to agricultural information and guidance. The Service is intended for informational purposes only.

4.2 Prohibited Activities
You agree not to:

  • Use the Service for any illegal, fraudulent, or misleading activities
  • Attempt to circumvent the Service's technical limitations or security measures
  • Reverse engineer, decompile, or attempt to extract the underlying algorithms
  • Use the Service to transmit spam, malicious code, or harmful content
  • Violate any applicable laws or regulations

5. Disclaimers and Limitation of Liability

5.1 Service Disclaimer
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT ANY WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. We disclaim all warranties, including but not limited to:

  • Accuracy, reliability, or completeness of information provided
  • Fitness for a particular purpose
  • Uninterrupted or error-free operation
  • Freedom from viruses or other harmful components

5.2 Agricultural Advice Disclaimer
The information provided through Sofi AI is for general informational purposes only and does not constitute professional agricultural advice. Users should consult with qualified agricultural professionals before making farming decisions. We strongly recommend verifying all information with local agricultural extension services or certified agronomists.

5.3 Business Loss Limitation
TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE COMPANY SHALL NOT BE LIABLE FOR ANY BUSINESS LOSSES, CROP DAMAGES, FINANCIAL LOSSES, OR CONSEQUENTIAL DAMAGES ARISING FROM YOUR USE OF OR RELIANCE ON THE SERVICE. This includes but is not limited to:

  • Loss of profits, revenue, or business opportunities
  • Crop failure or agricultural losses
  • Indirect, incidental, or consequential damages
  • Damages resulting from third-party actions or decisions

5.4 Limitation of Liability
In no event shall our total liability to you exceed the amount paid by you for the Service in the twelve (12) months preceding the event giving rise to such liability. Where the Service is provided free of charge, our liability shall be limited to the maximum extent permitted by law.

6. Third-Party AI Services

The Service incorporates third-party artificial intelligence technologies. By using the Service, you acknowledge that:

  • Your data may be processed by third-party AI providers
  • We are not responsible for the performance or availability of third-party AI services
  • Third-party services are subject to their own terms and conditions
  • We disclaim all liability in connection with third-party AI services

7. Intellectual Property Rights

7.1 Company Rights
All content, algorithms, and intellectual property related to the Service remain the exclusive property of WikiFarmer or its licensors. This includes but is not limited to:

  • The WikiFarmer article database and content
  • Software code and algorithms
  • Trademarks, logos, and branding elements

7.2 User Content
By using the Service, you grant us a non-exclusive, royalty-free license to use your queries and interactions for the purpose of providing and improving the Service.

8. Service Modifications and Termination

8.1 Right to Modify
WE RESERVE THE RIGHT TO MODIFY, SUSPEND, OR DISCONTINUE THE SERVICE AT ANY TIME, WITH OR WITHOUT NOTICE. This includes but is not limited to:

  • Adding or removing features
  • Changing the scope of services
  • Implementing new technical requirements
  • Modifying the user interface or functionality

8.2 Right to Monetize
WE RESERVE THE RIGHT TO MONETIZE THE SERVICE AT ANY TIME BY IMPLEMENTING SUBSCRIPTION FEES, USAGE CHARGES, OR OTHER PRICING MODELS. Users will be provided with reasonable notice of any such changes.

8.3 Termination Rights
We may terminate or suspend your access to the Service at any time, with or without cause, including but not limited to:

  • Violation of these Terms
  • Suspected illegal or fraudulent activity
  • Non-payment of applicable fees (if any)
  • At our sole discretion

9. Force Majeure

We shall not be liable for any failure or delay in performance due to events beyond our reasonable control, including but not limited to:

  • Natural disasters, pandemics, or acts of God
  • War, terrorism, or civil disturbances
  • Government actions or regulatory changes
  • Internet outages or technical failures
  • Third-party service disruptions

10. Data and Privacy

Your use of the Service is also governed by our Privacy Policy, which is incorporated into these Terms by reference. By using the Service, you consent to the collection and use of your data as described in our Privacy Policy.

11. Indemnification

You agree to indemnify and hold harmless WikiFarmer, its affiliates, employees, and agents from any claims, losses, damages, and expenses (including legal fees) arising from:

  • Your use of the Service
  • Your violation of these Terms
  • Your violation of any applicable laws or regulations
  • Any content you submit through the Service

12. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of Greece. Any disputes arising from these Terms or the Service shall be resolved through binding arbitration in accordance with the rules of the courts of Greece.

13. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

14. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting on our website. Your continued use of the Service after such changes constitutes acceptance of the new Terms.

15. Contact Information

For questions regarding these Terms, please contact us at science@wikifarmer.com.

16. Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and WikiFarmer regarding the Service and supersede all prior agreements and understandings.